Frequently Asked Questions
What currency are your prices in?
All our products are quoted in € Euro currency terms. if you are a customer from overseas and use your local credit card for payment, your card company may charge in their local currency based on the exchange rate offered on that date. Please note that our site’s currency drop-down menu is for your convenience only. The actual amount charged by your card provider might be slightly different based on their own real-time exchange rate.
What if another company has a cheaper price?
We work hard to guarantee you the lowest prices. In the case you find a cheaper price, call or write and the absolute best will be done to beat or meet it.
Please note that we will require recent proof of the price and service being offered in order to verify the contents of the offer apply. Please see the competitor comparison section to see how the offers from competitors may vary.
What method of payments are acceptable?
Are the products offered on your website genuine? How do I know that they are?
All products offered by Medical Spa Supply are genuine, original items. Each product shipped comes in original manufacturer’s packaging, unadulterated and sealed. Please check the integrity of the packaging upon arrival.